Nnorma
Features

Booking, business management
and marketplace discovery.

Norma isn't just where customers book you — it's where they find you. Here's everything included.

Booking

A booking experience customers actually finish

No app, no account, no friction — just a service, a time, and a confirmation.

24/7 online booking

Customers book any time, day or night — no phone calls, no back-and-forth.

Real-time availability

Time slots reflect your actual hours, staff schedules and existing bookings — never double-booked.

Service & staff selection

Customers choose exactly what they need — a specific service, a specific team member, or 'no preference' for the next available slot.

Automatic confirmations

Every booking sends an instant email confirmation — and SMS, where a number is provided.

Self-service cancellation

Every confirmation includes a cancellation link — customers can cancel without calling you.

Business Management

Run your day from one dashboard

Your schedule, your services, your team — kept in sync automatically.

Today's schedule

A live view of today's appointments, updating in real time as bookings come in.

Services & categories

Organise your services into categories, with pricing and duration for each.

Team management

Add staff, assign which services each person performs, and track bookings per member.

Business hours & closed days

Set your opening hours once — Norma only offers bookings inside them, and blocks specific dates you mark as closed.

Manual bookings

Add a walk-in or phone booking yourself, from real available slots — customers still get notified.

Wall View

A live booking display for your waiting room, so your team stays in sync without extra setup.

Marketplace

Get discovered, not just booked

A booking link only works if people already know you. Norma also helps new customers find you.

Discovery on Norma

Your business is listed on the Norma marketplace, where customers browse and compare — not just people who already know you.

Category & location browsing

Customers filter by category and location to find businesses like yours near them.

Available Today / Tomorrow

Customers can filter for businesses with genuine open slots today or tomorrow — computed from real availability, not guesswork.

A dedicated business profile

Banner, gallery, services, team, opening hours, location and reviews — a mini website customers can browse before booking.

Customer Experience

Built for the person booking, too

A better customer experience is what keeps them coming back to book again.

No account required

Customers book in a few clicks — no app to download, no password to remember.

Mobile-friendly by default

Every booking flow and business profile works cleanly on a phone, where most bookings happen.

Reviews on real bookings

Ratings and reviews are tied to completed appointments and marked as a Verified Booking — not open to anyone.

Norma Verified businesses

Businesses that meet our verification criteria carry a visible Verified badge across the marketplace.

See it on your own business.

Set up your profile, list your services, and start taking bookings today.

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