Norma isn't just where customers book you — it's where they find you. Here's everything included.
No app, no account, no friction — just a service, a time, and a confirmation.
Customers book any time, day or night — no phone calls, no back-and-forth.
Time slots reflect your actual hours, staff schedules and existing bookings — never double-booked.
Customers choose exactly what they need — a specific service, a specific team member, or 'no preference' for the next available slot.
Every booking sends an instant email confirmation — and SMS, where a number is provided.
Every confirmation includes a cancellation link — customers can cancel without calling you.
Your schedule, your services, your team — kept in sync automatically.
A live view of today's appointments, updating in real time as bookings come in.
Organise your services into categories, with pricing and duration for each.
Add staff, assign which services each person performs, and track bookings per member.
Set your opening hours once — Norma only offers bookings inside them, and blocks specific dates you mark as closed.
Add a walk-in or phone booking yourself, from real available slots — customers still get notified.
A live booking display for your waiting room, so your team stays in sync without extra setup.
A booking link only works if people already know you. Norma also helps new customers find you.
Your business is listed on the Norma marketplace, where customers browse and compare — not just people who already know you.
Customers filter by category and location to find businesses like yours near them.
Customers can filter for businesses with genuine open slots today or tomorrow — computed from real availability, not guesswork.
Banner, gallery, services, team, opening hours, location and reviews — a mini website customers can browse before booking.
A better customer experience is what keeps them coming back to book again.
Customers book in a few clicks — no app to download, no password to remember.
Every booking flow and business profile works cleanly on a phone, where most bookings happen.
Ratings and reviews are tied to completed appointments and marked as a Verified Booking — not open to anyone.
Businesses that meet our verification criteria carry a visible Verified badge across the marketplace.
Set up your profile, list your services, and start taking bookings today.
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